Have any questions?
We’re always ready to help!
Call us on
0410-748-007
PO Box 189
Miami, QLD, 4220
Australia
WHICH ONES FIT MY HEELS
Don't focus on the shape of your heel tips. It all comes down to the measurements of them. We have provided a very easy to use "How to Measure your Heel Tips" page so you can find your perfect fit. If you are still unsure, please do not hesitate to call us with your measurements so we can advise for you. Remember, one size does not fit all.
PAYMENT OPTIONS
Our website is supported by PayPal. You do not need a PayPal account, just select to pay with credit or debit card and follow the quick simple prompts.
Please contact us if you would prefer to pay via Direct Deposit. We can place your order over the phone
POSTAGE
EXCHANGES
All orders will be shipped thru Australia Post with Tracking.
Your items will be packed with love and care so to get them to you in the same perfect condition. Australia Post timing can vary depending on which state is receiving. Western Australia, Tasmania and The Northern Territory can take up to 6 working days.
Express Shipping - Please find an Express Shipping Item on our SHOP page and "Add to Cart" Our Website Host does not accommodate for a simple express feature at this time so we have found a way.
Want to know shipping Times ?
Click Here - Shipping From Postcode 4211.
We can't be held accountable for Australia Post not adhering to their own guidelines on delivery.
We are more than happy to do exchanges for you if you have ordered the incorrect size. Please follow these simple steps. EMAIL: returns@ourlittleshoesecret.com.au with your name, address, phone number and a brief description of your request for the exchange.
POST: Goods back to our PO Box address.
INCLUDE: A note with full name, what pair/s you would like to exchange for. A PrePaid self addressed 500g satchel bag for your exchange to be sent back to you.
Goods must be unused in original packaging to be accepted.
* We do not refund based on changed mind or didn't use.*
INTERNATIONAL
WANT TO BE A STOCKIST
All orders will be shipped thru Australia Post via Air Mail.
If your Country does not appear in the Shipping Country Selector, please contact us and we will add your Country to the list within 12hours for you so not to delay your orders.
Want to know International Shipping Time ?
Click Here - Shipping from Australia
We would love to share our products with you and your customers.
Please feel free to contact us via phone or the above contact form.
Also mention your Store/Business Name & Location.
We would be more than happy to work with you and your customers desires.
